Attempting to operate a yoga studio, gym, or any other type of fitness centre without the right software is close to impossible. Whether you are opening a new operation or thinking about making some changes to your existing business, choosing the right fitness software is a must. Here are four of the ways that the right choice will affect the business in a positive manner.
Your Staff Finds It Easy to Use
Software that does not seem to operate logically to your employees will waste time and create issues. Things only get worse if your employees follow the instructions for basic tasks and things still don’t work. It’s not just about the time lost trying to make the software work. Those mindbody login problems and similar issues frustrate your team and make it hard to be productive. When your choice of software functions properly and is easy to use, they will get more done in less time.
No Need for a Bunch of Add-Ons Immediately
Add-ons are great, since they do expand the capabilities of your software. Since you are thinking about buying a new product, why would you settle for something that will need quite a few add-ons from the very beginning?
A better choice is to purchase software that needs few if any enhancements right this minute. This allows you and your staff to begin making the most of the software at once and serve your clients with greater ease.
Convenient for Your Clients Too
The software should include an app that your clients can use to access their accounts. You want them to know when you have openings in different classes, when you are starting some type of new class, and be able to sign up for any type of special event or promotion you are planning. If the mindbody online scheduler you are using now leaves your clients feeling a little frustrated, consider software that comes with an app they find easier to use. Doing so increases the odds that they will remain clients instead of seeking out one of your competitors.
Excellent Customer Service and Support
The day will come when you have a question or need help with your software. A provider who is always ready to listen, ask some additional questions, and come up with an answer you can use is a great thing. Even as you check out the features and functions of the software itself, learn all you can about how the provider’s customer support network is structured. What you hope to find is that they make it easy to get help and they won’t give up until you are satisfied.
Remember that when you receive strong customer support, that improves your ability to take care of your current clients. They in turn will be more likely to recommend their friends sign up with your studio instead of working out with the competition.
Choose the software wisely and make good use of every feature. The right package will inspire ideas on how to grow your business even as it motivates your current clientele to stick around.